The articles section features newly published articles written by Nicky Spencer as well as previously published items that we think you might be interested in.
Posted on 15th February 2010 in Articles
Nicky Spencer and John Willets offer some advice to managers thinking of making the move into independent consultancy. An article in Health Management earlier this year assessed some of the implications of becoming an independent consultant. But what does it mean in practice? What are some of the pitfalls you should be aware of? Here [...]
Read the rest of Going solo »
Posted on 8th February 2010 in Articles
Learning to manage your time effectively is a valuable skill for anyone, but particularly busy managers. Procrastination may be the thief of time, but these tips from a recent IHM East Midlands event will help tackle your personal “time thieves”. So you want to manage your time better? Well, there’s no time like the present. [...]
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Posted on 17th November 2009 in Articles
Every magnificent technological advance in communications presents us with a double edged sword. The battle for the effective use of email is just beginning. Best practice focuses on three issues: when to use email; when not to use email and how best to construct our message. Think: is it necessary, is it wise, is it [...]
Read the rest of Nicky Spencer on the pitfalls of email »
Posted on 30th September 2009 in Articles
It’s tempting to avoid complaints or that quiet aside that indicates dissatisfaction with our services. But it’s a false economy. Dealing well with complaints as early as you can saves time, resources and reputation, and improves quality. A few weeks ago, I escorted my aunt to hospital. Conflicting information about a proposed thyroidectomy left her [...]
Read the rest of Nicky Spencer on handling NHS complaints »
Posted on 14th August 2009 in Articles
A while back, I was asked to deliver a day programme on health and wellbeing at work. Delegates had considered the importance of good health and its strong links to productivity and were keen to find ways to minimise the causes of ill health. They opted, initially, to focus on reducing stress in their workforce. [...]
Read the rest of NHS workforce health and well being »
Posted on 2nd July 2009 in Articles
July brings us a further step forward in the delivery of Inspiring Leaders, the regional leadership plans. The initiative itself recognises that sound leadership must be married with service improvement and good financial investment to improve care quality. Also, this month, strategic health authorities will present their talent and leadership plans to the Department of [...]
Read the rest of Aspiring to leadership »
Posted on 23rd May 2009 in Articles
Overwhelmed by your workload? Need to increase capacity at work, career potential, confidence? You’ve checked your job description and you have the right credentials for the job. The priorities for your role and the department are as clear as they can be. You’re good at managing your time, prioritising the urgent. The sheer number of [...]
Read the rest of Nicky Spencer on the three dimensions of workload management »
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