The articles section features newly published articles written by Nicky Spencer as well as previously published items that we think you might be interested in.
Posted on 2nd April 2010 in Articles
Unprecedented levels of change and uncertainty are facing us all. Whatever the scale, political or economic, sector or service, organisational or personal, everyone is awaiting or experiencing unrest. Many health service managers are anxious. Their challenge is to not only sustain but further improve service quality against growing demands with constrained resources and, for many, [...]
Read the rest of Nicky Spencer on facing NHS changes »
Posted on 1st March 2010 in Articles
Just a couple of hours’ strategic planning could propel your career into the fast lane. Nicky Spencer recommends ten simple steps to set you on course for your career goals. Do you know what you want to be doing in five years’ time? You should. A carefully crafted career plan can show you the way [...]
Read the rest of Plan to succeed »
Posted on 22nd February 2010 in Articles
Knowing how to market your products and services is essential to business success. management consultant Nicky Spencer explores what marketing is and its value to healthcare bodies. Using marketing terminology in relation to the health service is more acceptable now than it has ever been. Many use the term “marketing” synonymously with selling, advertising or [...]
Read the rest of Capturing customer needs »
Posted on 15th February 2010 in Articles
Nicky Spencer and John Willets offer some advice to managers thinking of making the move into independent consultancy. An article in Health Management earlier this year assessed some of the implications of becoming an independent consultant. But what does it mean in practice? What are some of the pitfalls you should be aware of? Here [...]
Read the rest of Going solo »
Posted on 8th February 2010 in Articles
Learning to manage your time effectively is a valuable skill for anyone, but particularly busy managers. Procrastination may be the thief of time, but these tips from a recent IHM East Midlands event will help tackle your personal “time thieves”. So you want to manage your time better? Well, there’s no time like the present. [...]
Read the rest of Time lords »
Posted on 17th December 2009 in Articles
Nicky Spencer’s latest installment in the Health Service Journal Resource Column about the whys and hows of good networking can be found at HSJ.com.
Read the rest of How to develop professional networks »
Posted on 17th November 2009 in Articles
Every magnificent technological advance in communications presents us with a double edged sword. The battle for the effective use of email is just beginning. Read the latest article from Nicky Spencer at HSJ.com
Read the rest of Nicky Spencer on the pitfalls of email »
Posted on 30th September 2009 in Articles
It’s tempting to avoid complaints or that quiet aside that indicates dissatisfaction with our services. But it’s a false economy. Dealing well with complaints as early as you can saves time, resources and reputation, and improves quality. Read Nicky’s latest article for the Health Service Journal at HSJ.com.
Read the rest of Nicky Spencer on handling NHS complaints »
Posted on 14th August 2009 in Articles
The NHS Workforce Health and Well being is something we, at Accomplice, strive to support. Nicky Spencer asks us, in her column in the Health Service Journal, to recognise the impact of home-life stresses creeping into the workplace – and do those things that make for better health – not just in work but at [...]
Read the rest of NHS workforce health and well being »
Posted on 2nd July 2009 in Articles
Whilst July brought us a step closer in producing Talent and Leadership Plans: Nicky Spencer, in the Health Service Journal, encourages more to aspire to leadership. Read the full article at HSJ.co.uk.
Read the rest of Aspiring to leadership »
© 2010 Accomplice